If your domain name contains “webuyhouses” or a variation (such as we-buy-houses) plus other words (such as a city or state) we will request that you transfer the domain to our registrar in order to comply with trademark rules.
Transferring a domain name is fairly simple, but can be a bit confusing if you’ve never done it before. We’ve created step-by-step instructions to make this process as easy as possible for you. If you have further questions, we are available to assist with the process.
Step 1 – Prepare your Domain for Transfer
- Ensure that the administrative contact (admin) for your domain name has a valid email address in the WHOIS database.
Our registrar (Godaddy) and yours will use this email address to send you important information about the transfer.
If your domain name has private registration, a service that hides your personal information from the public, you cannot verify your admin email address in the Whois database. You must contact your current registrar to cancel the private registration, and then you can update the email address, if necessary.
- Unlock your domain name at your current registrar
- Get an authorization code (also known as an EPP code or transfer key) from your current registrar
Some domain name extensions, primarily country-code top-level domain names (ccTLDs), do not require an authorization code. Some registrars display the authorization code in your account with them, while others email it to the admin email address upon request.
Instructions for GoDaddy
Instructions for other registrars
Step 2 – Notify us the Domain is Ready
Once you’ve completed Step 1, contact us via phone at 877-WeByHouses, email, or our contact page and let us know the domain(s) that are ready to transfer and the authorization and security code you received. We will then initiate the transfer from our registrar.
Step 3 – Complete the Transfer
Once we initiate the transfer, you will receive a series of emails updating you on the progress. The entire process typically takes 5-7 days to complete.